Effective Date: February 20, 2024
Information We Collect:
a. Personal Information: We may gather personal data like your name, email address, phone number, and payment particulars during booking transactions, account registrations, or interactions with us.
b. Usage Data: Automatically, we collect data regarding your engagements with our website and application, encompassing IP addresses, browser types, device identifiers, and visited pages.
c. Location Information: With your explicit consent, we might obtain precise location data from your mobile device to furnish location-based services.
How We Use Your Information:
a. Service Provision: Your information facilitates us in executing your bookings, extending customer support, and tailoring your experience with Citycom Travel.
b. Communication: Periodically, we might dispatch promotional emails, newsletters, or service updates, although you retain the option to opt-out from these correspondences at any juncture.
c. Service Enhancement: We scrutinize user data to refine our website, application, and overall service spectrum continually.
Sharing Your Information:
a. Service Providers: Your data may be shared with reliable third-party service providers aiding us in delivering our services, such as payment processors and analytics entities.
b. Legal Compliance: Disclosure of your information might be necessitated by law or in response to lawful requests from public authorities.
We institute industry-standard security protocols to shield your personal information against unauthorized access, modification, disclosure, or obliteration.
a. Access and Correction: You retain the prerogative to access and rectify inaccuracies in your personal data retained by Citycom Travel.
b. Data Portability: You reserve the entitlement to request a structured, commonly used, and machine-readable format copy of your personal data.
c. Opt-Out: The option to opt-out from receiving promotional communications is at your discretion, and you can do so by adhering to the instructions furnished in our emails or by directly contacting us.
Citycom Travel’s services are not intended for individuals under the age of 13. We abstain from knowingly collecting personal information from minors without parental consent.